> ## Documentation Index
> Fetch the complete documentation index at: https://docs.emplio.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently asked questions about Emplio

> Short answers about Emplio: what it is, privacy, AI models, your own AI key, open source, Cloud or self-hosted, languages, learning and memory.

Short answers to what people ask most. Can't find yours? Try [Troubleshooting](https://docs.emplio.app/help/troubleshooting.md).

> [accordion] What is Emplio?
>
> One colleague your whole team can talk to, on the web or on Telegram. It has its own computer and browser, works in your apps, keeps your records and to-do list, and learns how your business runs.

> [accordion] Is my data private?
>
> Each person's computer and browser are kept apart from everyone else's. Saved passwords are encrypted and never handed to the AI. Staff can't see restricted notes. Self-hosted, your data stays on your own machine, apart from what goes to the AI models and apps you use. See [Security and privacy](https://docs.emplio.app/help/security.md).

> [accordion] Which AI models does it use?
>
> You choose in **Settings**, **Agent**, under **Quality**: **Free**, **Save money**, **Default** or **Best quality**. **Default** uses Claude Sonnet for chats and Claude Haiku for background work. To pick models yourself, click **Pick models yourself**. Self-hosted Emplio gets its models through OpenRouter.

> [accordion] Can I use my own AI key?
>
> Yes. In **Settings**, **Agent**, open **Advanced** and paste **Your OpenRouter key**. AI use is then billed to your own OpenRouter account.

> [accordion] Can staff see each other's chats?
>
> Staff see only their own chats. The owner sees more: Emplio's background work, which reports to the owner, reads everyone's chats, and the owner and admins see everyone's files and activity.

> [accordion] Is it open source?
>
> Yes, under the GNU Affero General Public License v3.0 (AGPL-3.0). The code is on [GitHub](https://github.com/emplio-app/emplio).

> [accordion] Should I use Emplio Cloud or run it myself?
>
> Cloud is ready in minutes and managed for you, on a paid plan. Self-hosted is free, but you set it up and pay your own AI bills. See [Cloud or self-hosted](https://docs.emplio.app/cloud/cloud-vs-self-hosted.md).

> [accordion] Can I write in my own language or send voice notes?
>
> Write the way you normally would. For voice, tap **Record voice message** in the chat box, or send a voice note on Telegram, and Emplio turns it into text. Self-hosted, voice notes need a key first. See [Optional features](https://docs.emplio.app/self-host/optional-features.md).

> [accordion] How does it learn?
>
> Tell it a rule once and it saves it to memory. Show it a task once in its browser and it makes a skill. For work that keeps coming back, it sets up an agent that keeps lessons from each job. In quiet moments it also reads back over chats and saves what's worth keeping.

> [accordion] How do I change or delete something it remembers?
>
> Click **Memory**, open the note, and click **Suggest a change**. Ask Emplio to change or delete it. Every note keeps its history, so you can ask for an older version back.

> [accordion] Can I run more than one business?
>
> Yes. Open your account menu and click **New business**. Switch between them in the same menu. On Telegram, send **/switch**.

> [accordion] Does it send things without asking?
>
> Not by default. Before it sends, changes or deletes anything in your apps, it asks with **Allow**, **Always allow** or **Deny**. Lookups never ask.

> [card] [Key ideas](https://docs.emplio.app/concepts.md)
>
> Chat, work, memory, agents and approvals.

> [card] [Troubleshooting](https://docs.emplio.app/help/troubleshooting.md)
>
> Fixes for common problems.


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